Refund policy
Refund & Return Policy
At Goddess of Crowns, we take pride in providing high-quality hair products and beauty items. Due to the nature of our products and for hygiene and safety reasons, all sales are final.
Returns & Exchanges
We do not accept:
Returns
Exchanges
Cancellations
Once an order has been placed, it cannot be modified or canceled.
Shipping Fees
Shipping fees are non-refundable under all circumstances. This includes:
Standard shipping
Expedited shipping
Returned-to-sender packages
Refused deliveries
Damaged or Incorrect Orders
If you receive a damaged item or the wrong product, you must contact us at info@goddessofcrowns.com within 48 hours of delivery with:
Your order number
Clear photos of the item and packaging
Once reviewed, we will determine an appropriate resolution.
Lost or Stolen Packages
Goddess of Crowns is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. Customers are responsible for contacting the shipping provider directly regarding delivery issues.
Contact Us
For questions regarding your order, please contact our customer support team before placing your purchase.
By completing your purchase, you acknowledge and agree to this Refund & Return Policy.